How Parents Can Help
If you discover that your child is being cyberbullied, talk to him or her about any experiences you have had in your childhood. This can help your child feel less alone. Let your child know that it's not his or her fault, and that bullying says more about the bully than the victim. Talking to teachers or school administrators also may help, but take cues from your child.
Many schools, school districts, and after-school clubs have established protocols for responding to cyberbullying; these vary by district and state. But before reporting the problem, let your child know that you plan to do so, as he or she could have concerns about "tattling" and might prefer that the problem be handled privately.
Other measures to try:
- Block the bully. Most devices have settings that allow you to electronically block emails, IMs, or text messages from specific people.
- Limit access to technology. Although it's hurtful, many kids who are bullied can't resist the temptation to check websites or phones to see if there are new messages. Keep the computer in a public place in the house (no laptops in children's bedrooms, for example) and limit the use of cell phones and games. Some companies allow you to turn off text messaging services during certain hours. And, most websites and phones provide the option for parental controls, which provide parents with access to their children’s messages and online life.
- Know your kids' online world. Check their postings and the sites kids visit, and be aware of how they spend their time online. Talk to them about the importance of privacy and why it's a bad idea to share personal information online, even with friends. Encourage them to safeguard passwords. Write up cell phone and social media contracts that you are willing to enforce.
- Look to the web for resource and support information about cyberbullying.
If your son or daughter agrees, you may also arrange for mediation with a therapist or counselor at school who can work with your child and/or the bully.
When Your Child Is the Bully
Finding out that your kid is the one who is behaving inappropriately can be upsetting and heartbreaking. It's important to address the problem head on and not wait for it to go away.
Talk to your child firmly about his or her actions and explain the negative impact it has on others. Joking and teasing might seem OK, but it can hurt people's feelings and lead to getting in trouble. Bullying — in any form — is unacceptable; there can be serious (and sometimes irrevocable) consequences at home, school, and in the community if it continues.
Remind your child that the use of cell phones and computers is a privilege. Sometimes it helps to restrict the use of these devices until behavior improves. If you feel your child should have a cell phone for safety reasons, make sure it is a phone that can only be used for emergency purposes. Insist on strict parental controls on all devices if there is any history of your child making impulsive decisions when they are online.
To get to the heart of the matter, sometimes talking to teachers, guidance counselors, and other school officials can help identify situations that lead a kid to bully others. If your child has trouble managing anger, talk to a therapist about helping your son or daughter learn to cope with anger, hurt, frustration, and other strong emotions in a healthy way.
Professional counseling often helps kids learn to deal with their feelings and improve their confidence and social skills, which in turn can reduce the risk of bullying. If you're tech-savvy yourself, model good online habits to help your kids understand the benefits and the dangers of life in the digital world.